Legal

Privacy Policy

How information you share with us is collected, used and protected.

Last updated: September 2026

Pallets of roofing shingles stacked ready for a Carrollton job

Information We Collect

Carrollton Texas Roofing operates this website to provide roofing services in Carrollton and the surrounding Denton County area. When you call us about a roof, we typically take your name, your phone number, the property address where the work would be carried out, and a description of what you are seeing, such as a ceiling stain, missing shingles or damage following a storm. If you ask us to meet an insurance adjuster on site, we may also record your carrier's name and your claim reference so the appointment can be coordinated. When you browse this website, our hosting provider and any analytics tools we use may automatically record technical information such as your IP address, browser type, device type, the pages you viewed and the site that referred you.

How We Use Your Information

We use the information you give us to respond to your enquiry, schedule and carry out a roof inspection, prepare a written estimate, perform any work you approve, and follow up about that work afterwards. Photographs taken during an inspection are used to document the condition of your roof, to support the written assessment we provide to you, and where you have asked us to do so, to accompany an insurance submission. Technical browsing information is used to keep the website working correctly and to understand which pages visitors find useful. We do not sell your information, and we do not use it to send marketing unrelated to the service you contacted us about.

Cookies and Tracking

This website may use cookies and similar technologies to remember basic preferences and to gather aggregate statistics about how the site is used. Cookies are small files placed on your device by your browser, and most browsers allow you to refuse them, delete them or be notified when one is set. Refusing cookies may affect how some parts of the site behave. Any analytics tools in use are configured to report on general site usage rather than to identify you personally.

How We Share Information

We share information only where it is necessary to do the work you asked us to do. That may include crew members and subcontractors carrying out the inspection or the repair, suppliers fulfilling a material order for your address, and, where you have specifically asked us to, your insurance carrier or its adjuster. We may also disclose information where we are required to by law, by a court order, or by a lawful request from a government authority. We do not sell, rent or trade your personal information to third parties for their own marketing.

Data Security

We take reasonable steps to protect the information we hold, including limiting access to the people who need it to carry out or administer your job. No method of transmitting or storing information is completely secure, however, and we cannot guarantee absolute security. If you have concerns about sharing a particular piece of information, call us and we will tell you whether we actually need it.

Your Choices and Rights

You may ask us what information we hold about you, ask us to correct anything that is inaccurate, or ask us to delete information we no longer need in order to complete or stand behind work we have performed. You may also ask us to stop contacting you at any time and we will do so. To make any of these requests, call us using the number at the foot of this page. We will need to confirm your identity before acting on a request so that we are not disclosing one customer's details to another person.

Third-Party Links

This website may link to other websites, such as roofing material manufacturers or general information resources. Those sites are operated by other organisations under their own privacy policies and we have no control over how they handle your information. We suggest reading the privacy policy of any site you visit from a link here before providing it with personal information.

Children's Privacy

Our services are directed to property owners and the people they authorise, and this website is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, call us and we will delete it.

Changes to This Policy

We may update this policy from time to time as our services or our obligations change. When we do, we will revise the date shown at the top of this page. Continuing to use the website after a change takes effect means you accept the revised policy.

Contact Us

If you have any question about this policy or about information we hold, call us.

(214) 919-3726

Carrollton Texas Roofing

Roofing contractor serving Carrollton and the surrounding Denton County communities. Replacement, repair, hail damage and commercial low-slope work, handled by insured local crews. Every inspection ends with photographs and a written assessment you keep.